So I’m looking for virtual servers in Europe for a new Python+MySQL based application and I found a provider with some good prices (Hosteurope.de). So I select the VM that I desire and go to the order form, but there’s no option for United States of America. I find this odd, so I email their support team to see why I can’t pay for services if I live in the USA. Here is their response: “Unfortunately we cannot accept your order due to internal policies” – What exactly is the internal policy where a company turns down sales specifically because the user is from the USA – I have verifiable credit, a real address, real bank accounts, and a real business. Yet hosteurope.de refuses legitimate business from the USA.
Does anyone know why this anti-USA policy is? And since they clearly don’t want my business, does anyone know of a good (and inexpensive) provider for virtual servers that aren’t anti-america?
—-
Dear Mr Reid
> I would very much like to use your services, however there was no option for
> USA in the country drop down menu when ordering – so I was forced to chose
> Austria. Can you tell me how I can order a virtual server from your company
> while residing in the United States of America? I can pay for a year of
> services in advance. I’m starting a new project and this could turn into a
> large account for your sales team. It would seem odd to turn away perfectly
> good business.
>
> Please let me know as I need to provision a server in Germany as soon as
> possible for my application.
Unfortunately we cannot accept your order due to internal policies. We apologize for the inconvenience.
Kind regards
Mit freundlichen Grüßen
Dominik Antulov
–
Dominik Antulov
Auftragsmanagement
Abteilung Hosting
E-Mail: support@hosteurope.de
Telefon: 0800 467 8387
Fax: +49 180 5 66 3233 (*)
+++ Nützliche Links
Host Europe FAQ (häufig gestellte Fragen): http://faq.hosteurope.de
Forum “Kunden helfen Kunden”: https://kis.hosteurope.de/forum/
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